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FAQs

To place an order, you can get in touch with us through the website’s contact form, via email, or by telephone. Our helpful staff will guide customers through each step and help in selecting the appropriate items, options for customization, and quantities to meet their needs.

We offer customization services for a broad range of products, such as clothing (t-shirts and hoodies, hats, etc.), promotional products (mugs, cups, bags, and mugs), and accessories (lanyards or headbands), as well as interior decor (metal trays) and much more. If you’re looking for a specific product, contact us, and we’ll try our best to accommodate your requests.

Our customization options vary based on the type of product and comprise embroidery, printing, and engraving. You can select from a range of fonts and colors, as well as logos and graphics, to design a layout that is perfect for your needs.

Our customization options vary based on the type of product and comprise embroidery, printing, and engraving. You can select from a range of fonts and colors, as well as logos and graphics, to design a layout that is perfect for your needs.

We accept a variety of file formats, such as JPEG, PNG, PDF, AI, EPS, and PSD. If you’re able to send artwork or designs that are in other formats you prefer, contact us, and we’ll try our best to accommodate your requirements.

Our turnaround time depends on the difficulty of the order and the number of items required. We try to fulfill orders as fast as we can without sacrificing quality. When you’ve placed your order, we’ll serve the customer with a rough timeframe for its completion.

Yes, we provide rush or expedited service to customers who need urgent orders or strict deadlines. Contact our customer service directly for more information about your individual needs, and we’ll try our best to meet your requirements.

We want you to be satisfied with the purchase. If you’re unhappy with your purchase, for whatever reason, please let us know within 15 days after receiving your goods, and we’ll assist you to resolve any concerns or problems.